1. How long does a lash extension appointment take?

Lash extension appointments typically take 1.5 to 2.5 hours, depending on the style and fullness you choose. Refills take 45 to 75 minutes.

2. How often do I need a lash refill?

We recommend a refill every 2-3 weeks to maintain a full and fresh look. Waiting longer may require a full set.

3. Can I wear mascara with lash extensions?

It’s not recommended, but if necessary, use a water-based, extension-safe mascara (never waterproof).

4. What should I do before my lash appointment?

  • Arrive with clean, makeup-free lashes (no mascara, eyeliner, or oils).

  • Avoid caffeine to minimize eye twitching.

  • If you wear contacts, consider removing them before the service.

5. Are lash extensions safe for sensitive eyes?

Yes! We use Xtreme Lashes® medical-grade, hypoallergenic adhesive, which is safe for sensitive eyes and minimizes irritation.

6. Can I get my lashes wet after the appointment?

Wait at least 24 hours before exposing your lashes to water, steam, or sweat to allow the adhesive to fully cure.

7. What’s the difference between classic, hybrid, and volume lashes?

  • Classic – One extension per natural lash for a natural look.

  • Hybrid – A mix of classic and volume for a fuller effect.

  • Volume – Multiple lightweight extensions per lash for a dramatic, fluffy look.

8. Does waxing hurt?

Discomfort varies by person, but we use professional techniques to minimize pain. Regular waxing makes it less painful over time.

9. How long should my hair be for waxing?

Hair should be at least ¼ inch long (about the size of a grain of rice) for best results.

10. Can I get waxed if I have sensitive skin?

Yes! We recommend exfoliating 24 hours before and using a gentle moisturizer after. Let us know about any skin concerns beforehand.

11. Can I work out after a wax?

Avoid workouts, saunas, or hot showers for at least 24 hours to prevent irritation.

12. Do you offer gift cards?

Yes! We offer digital and physical gift cards, perfect for any occasion.

13. What happens if I have a reaction to a service?

If you experience irritation, contact us immediately. We take precautions to prevent reactions, but we offer patch tests upon request.

14. Do you offer memberships or loyalty programs?

Yes! Ask about our loyalty rewards for regular clients.

15. What payment methods do you accept?

We accept cash, credit/debit cards, and digital payments (Apple Pay, etc.).